Your AI partner manager. Always on. Always accurate.

PAM is SP_CE’s AI agent for partner portals. She handles partner questions, finds the right files, and shares accurate information – 24 hours a day, 365 days a year. Think of her as an always-on partner manager that works only from your approved content.

Generic AI tools are trained on broad, mixed data – and they hallucinate when they don’t know the answer. PAM is the opposite. She starts empty and only learns from the content you approve. She doesn’t guess, doesn’t make things up, and always shows where her answers come from.

PAM is optimized for partner operations: answering questions, fetching files and materials, summarizing value propositions, and providing consistent information across markets. She supports both voice and chat, and responds in your partners’ native language – even if your content is in English.

Every answer PAM gives is pulled from approved, versioned documents – never outdated files. And in the Admin interface, you can review every conversation and validate answers yourself.

Yes. PAM was built with regulated industries in mind. She only answers from approved content, respects access rights by market and partner tier, and provides full traceability. You can prove why any answer was given – which is essential for compliance.

With SP_CE’s unique architecture, you control what information is available to whom. A US-based partner might only access US-approved content, while an EMEA partner gets their own. When PAM is deployed to a space, she inherits those PAMe restrictions – she only knows what’s relevant and compliant for each individual partner or customer.

PAM responds naturally in your partners’ native language – Spanish, German, French, Swedish, Chinese, and more – even if your source content is only in English. No need to duplicate your knowledge base for every market.

Upload your own approved content – value propositions, product specs, marketing materials, and more. PAM reads, understands, and indexes it all. You can review and adjust the index on each file, so you’re always in control.

PAM is simple to deploy. She starts with no pre-loaded data, so you’re in control from day one. Add your content, test her boundaries, and you’re ready to go. Most teams are up and running quickly.

Your subscription includes training tokens (for indexing) and communication tokens (for partner interactions). In the Admin interface, you can track your token usage alongside time saved – making it easy to calculate the value PAM delivers. Minutes become hours and days saved, for your organization and your partners.