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Lime CRM is a multi-function Customer-Relationship-Management platform especially popular on the Nordic market. Here’s everything you need to know:

If you were to ask why Lime CRM has become so popular, the answer may very well be this: the Swedish company has really carved out a niche by offering something that many super-huge, global CRM giants can’t. Namely a truly localized, industry-specific solution that allows their customers to manage sales, marketing and customer success in one tool. It’s well suited for small-to-midsized companies, and offer features like:

  • Contact and customer management
  • Sales pipeline tracking
  • Marketing automation tools
  • Customer service and support functions
  • Analytics and reporting

Is Lime CRM for you?

Lime CRM is a nice choice for companies that need a CRM that does more than Contact -or Pipeline management (like Pipedrive), but doesn’t want a huge platform with faraway support staff and a long implementation process (like Salesforce or Dynamics). As Lime also offers easy integration to a variety of tools, like the SP_CE Partner Portal, customers often find that they can integrate Lime seamlessly into their current tech stack.

Lime CRM can be particularly well suited if you require the below:

  • A local presence and support in the Nordics
  • A rather easy implementation process
  • A lower cost of ownership
  • A straight-forward CRM solution

That said, it might not be the best choice if you require the below:

  • A large, global presence with a ton of support in as many languages and regions
  • Advanced features, machine learning or AI solutions
  • More integration options
  • Support for a complex organizational structure, a lot of worksflows or data

What alternatives to Lime CRM are there?

Alternatives to Lime include Salesforce and Dynamics (for larger organizations that need the more substantial features and support listed above), Pipedrive (if you need a Pipeline-manager before all, or Hubspot (if what you need is really a marketing machine where you can also manage customers and contacts). Read more in our comparison between Lime and other CRMs here.

Want to know how SP_CE can help make your Lime CRM work for your channel sales machine? Then, you can read more here

 

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